Student & Family Support Services

  • Address
    MUSD Early Learning and Resource Center
    7651 N Oldfather Rd.
    Tucson, AZ 85741

    Hours of Operation
    Monday-Friday 7:30 am to 4:30 pm

    Phone: (520) 616-3013
    FAX: (520) 579-4909

    Director: Dr. Cynthia Ruich - Email
    Secretary: Tammy Fricks - Email
    Student & Family Support Services Coordinator: Jackie Franco, 520-579-4920, Email  


  • Two female and one male student with folders for school offering a thumbs up The mission of the Student & Family Support Services Department is to ensure that ALL students have an equal opportunity to succeed in school by removing barriers to achieving academic and personal excellence. Our department offers a wide range of programs and services to MUSD students and the community. These programs and services are designed to address the academic and social needs of our students. We work in partnership with other district departments, sites, and programs, as well as with external community agencies and programs. 

    The services and programs that the Student & Family Support Services Department provides are:

    • K-12 School Counseling Program
    • Crisis Response Team
    • Family Resource Center
    • Foster Care Point of Contact
    • McKinney-Vento Homeless Education Services
    • Multi-Tiered System of Support
    • Migrant Education
    • Native American Education


    Marana Unified School District employs Master level, full-time school counselors at each school. Our school counselors work with all students on their academic, personal/social, and career development needs in classrooms, small groups and individual settings. The school counseling program promotes student achievement. School counselors do not provide mental health screenings or mental health treatment. 

    Crisis Response Team

    The MUSD Crisis Response Team is one of the services offered by the school counseling program.
    Composed of district school counselors and social workers,  the Crisis Response Team takes action in the aftermath of a crisis to minimize its effects and addresses the emotional responses that result from a crisis by providing short-term support services to students and staff. 

    Family Resource Center

    MUSD has a Family Resource Center located at the MUSD Early Learning and Resource Center, 7651 N Oldfather Rd., Tucson, AZ 85741. There are several programs and services provided at the Center:

    • Staff providing support services, community resources, and information. ​
    • A food pantry supported by community food banks, donations, and grants.
    • Threads and Treads Clothing Bank supported by local businesses, community donations, and grants. 
    • Community Collaboration to provide additional support and services (Love & Logic, Kinship and Parent/Guardian Education, etc.)

    Homeless Education Services

    The McKinney-Vento Homeless Education Act is a federal law that is designed to address the problems that children/youth living in temporary or inadequate housing face in enrolling, attending, and succeeding in schools.

    MUSD has designated a homeless liaison to ensure that homeless students are identified, and receive educational services for which they are eligible. The liaison coordinates those services through the Student & Family Support Services Department. 

    Multi-Tiered System of Support (MTSS)

    MUSD uses the MTSS framework to help educators provide academic and behavioral strategies for students with various needs.  The flexibility of this framework allows students to move from tier to tier as needed, without prescribed timelines. The elements of MTSS include:

    • Multiple tiers of instruction, intervention, and support
    • Problem-solving process
    • Data evaluation
    • Communication and collaboration
    • Capacity building infrastructure
    • Leadership

    Our Department Staff help support, enhance, and expand PBIS district-wide, using tiered interventions, and providing training throughout the district and community. 

    For more information on the individual programs and services, please feel free to contact Student & Family Support Services at (520) 616-3013 or by email.