Chromebook & Tech Support

  • IMAGE: Hands at Computer.

    CHROMEBOOKS

    MUSD encourages all parents/guardians to pick up a district-owned Chromebook for each enrolled student.  If your student still has the one loaned in March, great...those are the same computers students will use in the 2020-2021 school year. Not only will it be beneficial for every student to have their own device rather than sharing with family members, but we have also found that many of the District’s specific learning applications only work on Chrome.

     

    District-owned devices also come with District purchased security features including Securly, Gaggle, and GoGuardian. Families will also receive a charging cord and personalized information to assist with computer login and use. Check with your student’s school for Chromebook distribution. 

     

    TECHNICAL SUPPORT

    If you have technical problems with a student's Google account (forgotten passwords, etc.) or technical issues with the Chromebook, Technical Support is available 7:00am-7:00pm, Monday through Friday through email and telephone support. 

     

    Telephone - Chromebook Helpline

    For immediate technical support call 682-4799.  

     

    Email - Technical Support 

    Email MUSD Technical Support Team 

     

    PARENT SUPPORT 

    For all other questions, email the MUSD Parent Support Team

     

    VIDEO

    Chromebook Video

    Parents/Guardians can familiarize themselves with their student’s Chromebook, by emailing the MUSD Technical Support Team to receive a link to a Chromebook video.

     

    Wi-Fi Resources

    Given the rapidly changing situation regarding COVID-19, school districts are experiencing extreme difficulty locating and purchasing Wi-Fi hotspots.

     

    Low-cost resources for internet access: